Your salon is talking.This is what it's saying.
Every appointment, tip, and rebooking signal — unified in one command center. Know your salon's health before you unlock the door.
Today's Revenue
$4,187
Retention Rate
73%
Rebook Alert
Jessica M.
Overdue · 3 weeks
Chairs Filled
12/15
3 openings today
Today's Schedule
Feb 23, 2026Sofia Reyes
Balayage · Maya
Jessica M.
Color + Cut · Priya
Aisha Johnson
Highlights · Taylor
Lauren Chen
Blowout · Maya
Mia Patel
Keratin · Jordan
Weekly Revenue
Top Retail
Top Stylist
Maya R.
$1,240 today
The numbers most salons
don't want to see.
Before we show you what Glow does, here's what the industry data says about salons running without it.
of new clients never return
after their first visit
67% first-visit churn — the industry's silent revenue killer
of bookings happen
after your doors close
Nearly half your clients book at night. Manual systems miss every one.
more expensive to acquire
a new client vs. retain one
You're spending five times more chasing strangers than keeping loyals.
of online bookings
come from mobile phones
Your booking system needs to work perfectly on a 6-inch screen at midnight.
No-Show Rate by Booking Method
The booking method you use predicts
how often chairs sit empty.
SOURCE: NABB INDUSTRY SURVEY 2024
Revenue Bleed Calculator
A 15-chair salon loses $0/year
to no-shows alone — calculated at average $85/service × 18% no-show rate × 312 working days.
The same metrics,
after the switch.
These aren't projections. They're averages from salons 90 days after activating Glow.
Client Retention
Before
43%
With Glow
74%
12-week trend
Automated follow-ups and rebooking nudges sent at exactly the right moment.
No-Show Rate
Before
22%
With Glow
4%
12-week trend
Smart SMS reminders sent 48h, 24h, and 2h before every appointment.
Retail Attachment
Before
8%
With Glow
31%
12-week trend
Stylist-recommended bundles appear in post-visit texts with one-tap checkout.
What's inside the platform
Smart Scheduling
AI fills cancellation gaps and suggests optimal booking slots based on stylist performance patterns.
Automated Rebooking
Personalized texts go out at 6 weeks, 7 weeks, and 8 weeks — before the client forgets.
Revenue Intelligence
See which chair, which service, and which stylist is driving margin — down to the dollar.
Inventory by the Ounce
Track product usage per service. Auto-reorder when Olaplex hits 20% stock.
Multi-Location View
Three salons or thirty — one dashboard shows occupancy, revenue, and alerts across all.
Churn Prediction
ML flags clients 85% likely to lapse — before they do — so you can intervene.
Operators who stopped guessing
and started knowing.
“I used to spend Sunday nights manually texting no-show reminders. Now Glow does it at 8pm Friday and our no-show rate dropped from 24% to 6% in sixty days. That's real money.”
−18% no-shows
in 60 days
Simone Carter
Owner, Carter & Co. Salon · Atlanta, GA
“We have four locations and I was flying blind across all of them. Glow's multi-location dashboard is the first time I've felt like a real operator instead of a firefighter.”
4 locations
one dashboard
Marcus Webb
Director, Luxe Beauty Group · Houston, TX
“Our retail attachment rate was embarrassing — 7%. After Glow started sending stylist-recommended product texts after every visit, we hit 28% in three months. The math is insane.”
7% → 28%
retail attach rate
Priya Nair
Manager, Bloom Salon & Spa · Fremont, CA
Trusted by 2,400+ salons across the United States
2,400+
Salons on Glow
$180M+
Revenue tracked monthly
4.2M
Appointments managed
97%
Customer satisfaction
Manual vs. Glow.
The gap is wider than you think.
Every row is a revenue lever. Every cell in the Glow column is automated.
Feature
Manual / No CRM
Glow CRM
Appointment booking
Phone/text, business hours only
24/7 online + app + voice
No-show rate
18–28% (industry avg)
< 4% with smart reminders
Rebooking follow-up
Manually texted or forgotten
Auto-sent at 6, 7, 8 weeks
After-hours bookings
0% — doors are closed
46% of all bookings captured
Retail attachment
7–9% casual upsell
28–31% via post-visit texts
Inventory tracking
Clipboard + quarterly count
Per-service usage, auto-reorder
Multi-location view
Separate spreadsheets
Unified real-time dashboard
Churn prediction
Notice when they're gone
Flag at-risk clients 3 weeks out
Revenue reporting
End-of-day manual tally
Live ticker + stylist breakdown
Client retention rate
43% (industry average)
74% (Glow average at 90 days)
Start your free 14-day trial.
No credit card required.
Setup takes under 10 minutes. Import your existing client list, connect your calendar, and Glow starts working immediately.
Used by 2,400+ salons · Setup in 10 min · Cancel anytime